Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Rates & Delivery Times
• Hong Kong: Free shipping on all orders. Delivery within 1-2 business days.
• United States & Canada: Free shipping on all orders. Delivery within 7-10 business days.
• Europe (Ireland, Germany, France, Netherlands, UK): Free shipping on all orders. Delivery within 7-10 business days.
• Singapore, Malaysia, Taiwan, Japan & South Korea: Free shipping on all orders. Delivery within 7-10 business days.

Free Shipping
Enjoy free worldwide shipping on all orders, no minimum required.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.

Customs & Duties
All international orders are shipped Delivered Duty Paid (DDP). Any applicable customs duties and import taxes are prepaid by REALONETARA, so you won't be charged extra fees upon delivery.

Contact Us
For shipping inquiries, please contact us at contact@realonetara.com or call +852 92064256.